If you're a myotherapist or
A remedial massage therapist
looking for the "Ideal Working Environment"
— Check out this opportunity!

We are looking for a Myotherapist or a Remedial Massage therapist who shares our vision of customer service excellence and holistic values.
 
As one of Melbourne’s leading award winning providers of optimal health and wellness, holistic and health transformation therapies, and pioneers of healthy living we’re dedicated to improving the health and quality of life for our clients.
 
Seeing clients as they enter our clinic suffering pain or discomfort and experiencing either immediate relief or gradual authentic pain relief as they walk out is what we’re all about. When not treating for pain relief, we seek to enhance client posture, extend flexibility, increase range of motion, educate or give people a new spark for life and active leisure.
 
This is what gets us out of bed every morning–an insatiable passion for creating the next “health miracle” that transforms someone’s life, giving them a new lease on life with more options and possibilities.
 
What that may mean is they can enjoy their young and usually very active kids or grandkids more, play their favourite sport or in some extreme cases keep their job. Our work has a positive ripple effect on their lives and the community in general. We change lives, one person, one treatment at a time.
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If this strikes a familiar chord with you, then please keep reading.

Our treatment rooms are inviting and welcoming. We are familiar with the cold and impersonal look and feel of some therapy rooms that are impersonal and bleak. Working in that environment all day, all week long can be miserable and depressing. In contrast, our clean and hygienic rooms reassure our clients that as we champion customer service excellence, we believe it begins with your working environment – it has to be warm, pleasant and welcoming. Where you can feel safe, cared for and comfortable as if you were in your own home.
 
Our rooms are simple yet elegantly designed and fully equipped and maintained with an electric table, towels, oils, needles, cupping set, etc. When you join our team, you will have full administrative support and reception services to help coordinate all your client bookings and payments.

You’ll love to know we have ample on-site parking, so you never have to search for a spot or try to remember where you car is. Plus, our parking is fully lit and on our own premises so there are no after-hours safety issues to worry about. If you prefer public transport the bus is literally on our doorstep with the train also nearby.

During your breaks, you will be able to use our fully equipped staff room and kitchen. You’ll surely enjoy the local shops and cafés all conveniently located within walking distance. 

You will have a choice of the type of clients you want to work with and the additional flexibility to choose your working hours. Occasionally, you may need or choose to work in the evening or on the weekend, but then you can offset that with time off during the week as you wish. With us, you will be master of your own domain with full control of your schedule/calendar.

Remuneration is on a percentage basis (sub-contractor) and opportunities for generous performance-based bonuses for rebookings. Full-time, part-time or casual position available.

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The major part of the business consists of servicing clients from all around Melbourne through the use of our extensive marketing efforts:

Services provided are:

• Myotherapy
• Remedial Massage
• Relaxation Massage
• Deep Massage
• Floatation Therapy

We also provide products for our clients, as well as our myotherapy and massage maintenance well-being programs and gift vouchers.

The nature of this role requires you to be disciplined, organised and want to work together with clients to help them achieve their ultimate health and wellness results. Even though you are a trained, experienced and qualified myotherapist or remedial massage and been a practicing therapist for over 3 years, as a visionary, you can see the big picture and have the essential people skills needed to guide clients towards improved health and wellness with a caring hand and generous heart.

If you can say 'yes that's me' to at least 10 of these then get in touch with us:

• Do you get passionate about wanting to help people?
• Are you confident that you can find solutions a client issue when  they come in for a treatment?
• Are you committed to providing exceptional customer experience and business improvement?
• Are you proactive, result-focused, self-motivated and a skilled myotherapist or remedial massage therapist?
• Do you have the ability to work independently or within a team environment, taking ownership of following through and looking after clients needs?
• Do you have a friendly and positive personality style?
• Are you able to receive constructive criticism and customer feedback?
• Do you understand business and have the ability to meet rebooking targets?
• Do you receive myotherapy treatment or some form of bodywork monthly?
• When you say "I'll take that on" or "Leave it with me" do you deliver?
• Are you able to follow processes?
• Are you able complete your timesheet on time?
• Are you able to recommend our myotherapy or remedial massage maintenance wellbeing programs?
• Do you understand the importance of looking professional all the time and sticking to the work uniform standards?
• Are you able to complete your client notes after each session?
• Do you belong to an association?

This role is not a match for you if:

• If you cannot quickly learn new processes and implement them straightaway
• If you don’t like working automomously when treating clients
• If you don’t like to rebook clients
• If you don’t know how to create rapport with clients and show genuine care
• If you don’t have clients best interest at heart
• If you think clients will just appear with a click of your fingers and realising sometime it may take some time
• If you don’t like to do follow up calls and finding out how the client went post-treatment and then being able to rebook them in again
• If you don’t see yourself working long term and just want to learn the skills and move on
• If you are planning to open your own business and plan to use our knowledge to further pursue your career
• If you don’t like reaching targets
• If you don’t like to follow instructions
• If you don’t like receiving constructive feedback
• If you cannot manage back to back bookings knowing you have a 15-minute interval between client and a lunch break
• If you arrive late to work and need to be there 15 minutes early
• If you fall behind on client notes
• If reducing the rate for the service you provide and knowing you will get future payback with your rebooking skills
• If you have an issue using Groupon as other marketing campaign

QUALIFICATIONS:

• Has an Advanced Diploma and above in myotherapy or Remedial Massage
• Has all the requirements set by your association

EXPERIENCE:

• Been a practicing myotherapist or remedial massage for 3 years and beyond
• Experience in customer service
• Experience is rebooking clients

MANDATORY:

• Has an ABN number
• Provider numbers
• Professional indemnity insurance
• Member of a healthcare/service association
• Know how to rebook clients
• Self-discipline and time management
• Excellent communication and rapport skills
• Able to manage client session times  
• Commitment to our company vision
• Willingness to learn
• Attention to detail
• Loves dogs

Intrigued and interested? You know what to do.
 
Email Lena Yammine at lena@innerouterhealth.com.au with your CV if this postion feels and sounds like you.

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